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Shipping And Receiving
 

Shipping And Receiving

The FedEx Office Business Center and Parcel Management accepts delivery of non-USPS envelopes, cartons, pallets, and miscellaneous items for guests, as well as all non-guests, requiring parcels to be received and delivered. We have the ability to store your shipment before you arrive and deliver upon your arrival. To expedite handling of packages, please schedule your packages to arrive at hotel 2-3 days before you need to pick up or request delivery. We also recommend that you have a packing slip both inside and outside of each package. Please do not ship valuables. We cannot be responsible for contents. Upon your check-out, we gladly offer our packing services to pack and ship all of your belongings to your destination.

Current handling/processing charges assessed (based on weight) on all inbound/outbound packages and freight are in addition to standard shipping rates. All handling fees can be applied to a guest room/master account or billed to a credit card. Please contact FedEx Office Business Center or Event Manager for fees.

When shipping materials to the hotel, please include the following information on all packages to insure proper delivery and storage:
 
SHIPMENTS FOR MEETINGS:
Affix a label with the following information in addition to the airbill
Hilton Orlando Bonnet Creek and Waldorf Astoria
(Event Name) (Arrival Date)
Hold for Guest (Guest Name) (Guest Cell Number)
(Guest Company Name) (Booth Number)
14100 Bonnet Creek Resort Lane
(Meeting Room)
Orlando, FL 32821
 
SHIPMENTS FOR INDIVIDUAL GUESTS:
Affix a label with the following information in addition to the airbill
Hilton Orlando Bonnet Creek and Waldorf Astoria
Hold for Guest (Guest Name) (Arrival Date)
14100 Bonnet Creek Resort Lane
(Guest Cell Number)
Orlando, FL 32821
 
Receiving, handling and shipping charges may apply.  No COD packages will be accepted.  The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC).

Shipping from the Hilton Orlando Bonnet Creek

The Hilton Orlando Bonnet Creek utilizes FedEx for our shipping needs. Please see FedEx Business Center for pick-up and delivery schedules. A Freight-Forwarding Form should be obtained from the FedEx Business Center and completely filled out for shipping.

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Hilton Orlando Bonnet Creek | 14100 Bonnet Creek Resort Lane, Orlando, Florida 32821 | 407-597-3600